Firstly, it is important we tell you that no matter what details you give us we never, under any circumstances, share your information with a third party. OuterShell is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
OuterShell may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT WE COLLECT?
Our T-shirt collection site does not collect names, contact information etc. It’s a ‘shop window site’ for our partner production site (Clothes2Order). We may collect from time to time if you opt-in to our newsletter the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
WHAT DO WE DO WITH THE INFORMATION WE GATHER?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use an external secure newsletter provider service to store any information.
What are Cookies?
A cookie is a small text file containing information that can be remembered by your web browser that can be stored on your computer when you visit a web page. Cookies are used to help you navigate the website to customise information shown to you based on your browsing preferences. Cookies do not harm your computer and cannot carry viruses. The cookies we use don’t store sensitive information such as your name, address or payment details.
collect analytics data about the performance of our websites and to improve the user experience for the visitor.
personalise web pages during your visit to our websites. For example when we display the products that you have previously clicked on during your visit or the items you have added to your cart.
improve the relevancy of ads on Google, Facebook and other websites; this is called remarketing and can be opted out of through Google’s Ad Settings.
If cookies aren’t enabled on your PC or device, it will mean that your shopping experience on our website will be limited and you won’t be able to make the most of all the functionalities on our websites.
LINKS TO OTHER WEBSITES
Our website contains links to our production parters website (Clothes2Order) and may also contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org You can also unsubsribe to our newsletters at the bottom of the newsletter emails.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You will be glad to know that our production partner run long term tests on our t-shirts in order to monitor their quality. Like with all things there are some do’s and dont’s when it comes to cleaning. We strongly advise you wash and iron your t-shirt as follows:
- Wash your t-shirt at a maximum temperature of 30 degrees Celsius / 85 degrees Farenheit.
- Do not use bleach or any substance which has a bleaching agent in it.
- Do not tumble dry your t-shirt.
- Do not dry clean your t-shirt.
- Iron your t-shirt at a medium temperature.
- Do not iron directly onto the design but you may iron on the back of the t-shirt, ie so that there are two layers of cotton between the iron and the design, at a medium temperature in order to iron out any wrinkles in the design which may occur during a wash cycle.
Please follow this advice as we cannot be held responsible for the quality of the t-shirt or the design if this advice is not followed.